Terms & Conditions

Workshop Labour Rates:

$140 per hour (inc GST)
($160 per hour if some or all of parts are supplied by customer)
Note: Labour Prices quoted on website may be outdated please ensure you check with us at time of booking


Goods Left on Premises:

All parts left on premises must be collected within 21 days of invoice or parts will be disposed of.
This applies to all items such as but not limited to wheels/tyres, exhausts and swaybars 
(unless specified prior to commencement of work,  items such as old timing belts, water pumps or damaged items replaced during vehicle maintenance will be disposed of at time of service)


Conditions of dispatch

MX5 Mania enlist the services of Australia Post Delivery Service (via eparcel system) or via Couriers Please.
While all services consist of a tracking number* standard postage costs do not include any 'insurance cover' in the event your order is damaged or does not arrive. Should you wish to purchase additonal cover please contact us via email to info@mx5mania.com.au immediatly after your order has been placed and we will send an invoice for additional amount (amount varies depending on cover requested)


Warranty

All parts sold and distributed by MX5 MANIA come with a 30 day warranty against visible/mechanical defects and should be returned within this timeframe.
Parts are not guaranteed against failure or damage arising from faulty or incorrect fitting, incorrect application or damage caused by means over which we did not have control.

Labour warranty only applied to goods sold by MX5 MANIA and fitted in store by MX5 MANIA technicians - We do not reimburse labour/fitting costs associated with any faulty product(s) where they have been fitted by yourself or another workshop.

MX5 MANIA will replace free of charge any parts in our opinion after examination by us are defective through faulty material or manufacture, or refund monies. We DO NOT refund original postage cost under any circumstance.  

RETURNED ITEMS MUST BE ACCOMPANIED VIA COPY OF ORIGINAL INVOICE.
RETURNED FREIGHT MUST BE PAID BY CUSTOMER FOR ANY WARRANTY INSPECTION OR GENERAL RETURN WARRANTY IS NOT TRANSFERABLE
WARRANTY EXCLUSIONS MAY APPLY BASED ON VENDOR CONDITIONS - REFER TO THE MANUFACTURER WARRANTY APPLICABLE TO YOUR PRODUCT.

 

A/C REGAS DISCLAIMER:
NOTE FOR VEHICLES GETTING A/C SERVICE OR PART INSTALLED
PLEASE NOTE THAT WHEN YOUR VEHICLES AIR CONDITIONING HAS BEEN SERVICED OR REGASED THERE ARE SOME COMPONENTS IN THE AIR CONDITIONING SYSTEM THAT MAY FAIL PREMATUALY DUE TO HIGHER OPERATING PRESSURES OF A PROPERLY WORKING A/C SYSTEM. COMPONENTS LIKE HOSES, SEALS AND EVEN COMPRESSORS ARE ALL PRESSURE/VACCUM TESTED DURING THE PROCESS, BUT DUE TO THE AGE OR KMS OF THESE COMPONENTS WE CAN NOT WARRANT THEIR FAILURE OR FUTURE LEAKS AND FOR THIS REASON - WE DO NOT COVER REGAS UNDER WARRANTY OR ANY PARTS WHICH HAVE NOT BEEN REPLACED DURING THE A/C SERVICE - OIL AND DYE WILL BE INSTALLED INTO THE SYSTEM TO HELP LOCATE ANY FUTURE LEAKS, IT IS IMPERITIVE YOU BOOK THE VEHICLE BACK IN AS SOON AS YOU NOTICE THE SYSTEM STOPS WOKING SO WE HAVE A BETTER CHANCE OF LOCATING THE LEAK. 

Goods returned for credit/refund

- Request for return must be lodged via phone or via email before returning product.
- Return postage cost is the responsibility of the customer
- We do not refund original postage cost under any circumstance.
- If exchanging item for another both postage cost of returned item and item being re-sent must be paid by the customer.
- Refunds will be issued via original payment method used.
- Receipt of goods into our warehouse is not to be confused as any obligation by us to issue credit.
- 15% restocking fee is charged on ALL RETURNS of change of mind purchases. Product must be returned new and uninstalled (this fee is waived if replacement item(s) are purchased at time of return)

Special Order items.

If a 'Pre-Order, Back-Order, Out of stock/Special order' item is purchased it will be backordered and dispatched when available (we will contact you once your order is processed and advise)
If an 'Out of stock/Special order' item is purchased in the same transaction as 'in stock' item(s), where freight cost permits, we may partially dispatch your order and send the sold out item seperately upon arrival*

*If the orginal postage paid does not cover an additional postage consignment we will contact you to confirm if you would prefer to
a) Hold the entire order in store until out of stock items arrive and dispatch when order is complete
b) Dispatch the available item(s) and pay additional postage fee for sold out item upon it's arrival in store


Note: Pricing listed on products showing 'Stock may not be available,  sold out or special order' status are not guaranteed current price. You will be advised if a price increase has occurred and you may choose to cancel your order in this case and will be issued a full refund. MX5 Mania does not have to honour pricing of special order or non stocked items


Stock Availability, Fitment & Dispatch

All in stock goods will be dispatched from Our store in DURAL, NSW 2158 - Most deliveries in Australia will be delivered within 1-5 days. Please visit www.auspost.com.au to estimate delivery time to your exact postcode.

While we try our best to ensure stock levels are accurate, due to purchases made outside of this website your requested item may not be available. You will be advised and refunded if you choose as soon as possible.

Note: Pricing listed on products showing 'Stock may not be available, sold out or special order' status are not guaranteed current price. You will be advised if a price increase has occurred and you may choose to cancel your order in this case and will be issued a full refund. MX5 Mania does not have to honour pricing on 'Stock may not be available,  sold out, back order or special order'

All products sold on our website are to suit Australian delivered right hand drive vehicles with manual transmission only (unless specified in the production description). If your car is an imported vehicle or you are located in another country fitment cannot be guaranteed and you should confirm fitment before ordering. 

*Letter mail excluded
**15% restocking fee is charged on ALL RETURNS of change of mind purchases (this fee is waived if replacement item(s) are purchased at time of return but not if original items were sold out/non-stocked/special order)

Return to Sender Parcels & Re-Delivery

If you provide an incorrect or incomplete shipping address which results in your order being returned to MX5 MANIA you will be required to pay a re-delivery fee including a return to sender fee to have the order sent again.

If you fail to collect your order from post office or arrange courier re-delivery after card is left and the order is returned to MX5 MANIA you will be required to pay a re-delivery fee including a return to sender fee to have the order sent again.

If you choose to cancel your order once a return to parcel sender is received at MX5 MANIA your refund will have the original postage cost and return to sender fee deducted from the refund amount.

Rewards Points / Discounts

REWARDS POINTS SYSTEM HAS ENDED - EXISTING POINTS TO BE USED BY 5/12/22 (90 DAYS FROM 5/9/22) AS THEY WILL EXPIRE. POINTS CAN ONLY BE REDEEMED ONLINE.